Agencies
Police, 911 dispatch, fire and EMS.
Police, 911 dispatch, fire and EMS schedule the same way underneath: people, seats, minimums and rotations. Scheduling Concepts gives each its own words and one shared system for leave, overtime and pay.
Law enforcement
Law enforcement scheduling
Minimums count officers and cars separately, so a shift can be short on either. Court during a shift is attended on duty; subpoenas that overlap a shift are flagged for review.
- Officers assigned to cars, with permanent cars that carry forward
- Trainees counted only with their FTO
- Districts, squads, detectives and command staff on their own schedules
- Court dates and subpoenas with the officer’s answer
- Off-duty jobs kept off the payroll export
911 & dispatch
911 and dispatch scheduling
A comm center reads its week position by position. The week view shows exactly that, with the open position flagged when someone is on leave and the day marked short when the floor drops below minimum.
- Call-taker, radio and fire positions as seats
- Trainees share a position with their CTO
- Floor supervisors and center administration on the same week
- Overnight shifts that cross midnight
- Open positions posted for sign-up
Fire & EMS
Fire and EMS scheduling
Set a type of work on each station or unit and everyone there sees their own wording. Leave banks, trades, overtime order and the payroll export work the same way they do for police and dispatch.
- Firefighters on apparatus, medics on units
- Students and probationary staff with their preceptor or training officer
- Rotations defined by cycle length and working days
- Certification reminders before a license or card lapses
- Training hours by year and course
Terminology
Each type of work uses its own terms.
A combined agency can run all four in one deployment. Each unit’s type of work sets the wording its people see.
| Type of work | People | Staffed on | Trainer | ID |
|---|---|---|---|---|
| Law enforcement | Officers | Cars | FTO | Badge |
| 911 & dispatch | Dispatchers | Positions | CTO | Employee # |
| Fire | Firefighters | Apparatus | Training officer | Employee # |
| EMS | Medics | Units | Preceptor | Employee # |
Request a demonstration.
A live walkthrough of the software using a fictional police department and 911 center. No personnel data is needed.